Peace of Mind Guarantee
We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.
Increased Productivity
WebHands makes a more productive workforce
• Allows a user’s mobile devices to interact seamlessly
with the corporate phone system
• Virtually anywhere, anytime, and on any device -
creates a more flexible workforce
• Integrated chat, video conferencing, screen sharing,
file sharing, file backup and integrations extends
reach and facilitates collaboration
Lower Costs
No phone system hardware
to buy, install, manage,
upgrade or replace.
• Reduces infrastructure and operating costs with
no additional hardware to buy
• Consolidates voice and data onto one network
• Flat, per-user rates with no extra or hidden fees
• 90+ enterprise-grade calling features INCLUDED
in the service
•
High Reliability
voice network is purpose-built for reliability
• 99.999% financially-backed uptime SLA
• Proprietary Intermedia VoIP tests help ensure
a reliable connection and high voice quality
• Redundant East/West datacenters increase
reliability and reduce latency
Simplified Scaling & Management
According to the needs of any business
• Order service according to the number of users; no guessing number of lines needed
• Ordering additional service is easy & can be done
online; no technician or special expertise required.
• Scales to a large number of users per business
Business Continuity
Never miss an important business call
•Automatically rings all your end
points (desk phone, mobile, etc.) with every call and
in the event that you don’t answer, it routes the call
to any number you choose (branch office, automated
attendant, mobile number, etc.)
Enhanced Customer Experience
• Contact Center delivers more responsive, informed, and positive customer experiences.
• Plans for businesses of all sizes, industries, and levels
of sophistication
The Business-Class Features You Deserve
We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.
90+ Enterprise-Level Features Included
• Call Forwarding
• Call Park
• Call Transfer
• Do Not Disturb
• Call Recording
• 3-way Calling
• Caller ID
• Extension Dialing
• HD Audio
• Call Waiting
• Receptionist Routing
• Music on Hold
• Spam Caller Protection
... And many more
Voicemail
• Voicemail to email via WAV file
• SMS notifications
• Auto-delete of voicemail after 90 days
• Change personal greeting
• Remote voicemail access
• Voicemail transcription (Included with
Pro and Enterprise packages only)
Conference Bridge
• Includes a unique local phone number
• Gather up to 200 participants
• Start conferences at any time with
Always-On conferencing
• Ability to add video and screen sharing
to your conference, if desired
Busy Lamp Field (BLF)
• Indicates presence - whether another user’s phone is currently in use.
• Other user extension and name information is presented as virtual “buttons” on the desk phone LCD display
• The BLF display can be used for speed
dials, and also to make or take calls on
behalf of another user
Video Conferencing
• HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
• Share your computer desktop with team
members in real time, improving collaboration and speed of decision making
• Includes a conference dial-in number
and custom URLs for meetings
Team Chat
• Pin favorite contacts to the top of your list.
• Chat messages automatically sync across
desktop and mobile devices.
• View free/busy/away statuses of all your
contacts.
• Chat messages are securely encrypted in
transit and at rest.
The Business-Class Features Included with Pro and Enterprise packages only
We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.
File Collaboration
• Easy and secure file sharing
• Access the most current version of files
from any device • Co-edit in real time
• Access file server content from mobile
devices without a VPN
Web Fax
• Users receive, view, manage faxes via the web, or as email attachments
• Users may send faxes from any Internet-connected PC.
• Does not require an additional phone line